Resetting the NA01 Rental Wi-Fi Device: A Step-by-Step Guide [For Japan Wireless’s Customers]

If you experience issues with your rental Wi-Fi device while traveling in Japan, such as a slow or unreliable connection, you may be able to solve the problem by resetting the device to its default settings. Japan Wireless, a leading provider of rental Wi-Fi devices, offers the NA01 model for long-term rentals and provides a step-by-step guide on how to reset it.

Here is a step-by-step guide on how to reset the NA01 rental Wi-Fi device:

1. Turn on the device.

2. Swipe twice to the right on the menu screen.

3. Click on the „About“ icon.

4. Click on the „Reset“ button.

5. Wait for the factory reset to complete, which can take 1-2 minutes.

After the reset is complete, the SSID and password will return to the default settings. If you try the above steps and the issue persists, please contact Japan Wireless customer service to arrange for a replacement. The rental provider will deliver a replacement as soon as possible to the address where you can receive it.

In conclusion, if you experience issues with your rental Wi-Fi device while traveling in Japan, resetting the device may help. The step-by-step guide for resetting the NA01 rental Wi-Fi device is straightforward, and by following the above steps, you can quickly and easily reset the device to its factory settings. If you need further assistance, Japan Wireless has a customer service team that is always ready to help.

Contact Japan Wireless Customer Service 

▶ customer@japan-wireless.com