(2024 Update) Narita Airport Guide: Essential Airport Information and How to Maximize Your Layover

As one of Japan’s primary international gateways, Narita International Airport (NRT) welcomes travelers with its convenient facilities and comprehensive services. Located approximately 60km east of Tokyo, the airport provides a range of Japan-quality amenities to ensure a comfortable experience for all passengers. Let’s explore the facilities available inside Narita Airport’s terminals, what you can do during a long layover, how to get to the city center, and more.

Explore Narita Airport’s terminal and its uniqueness

Narita Airport has three terminals, each serving different airlines and offering a range of facilities to accommodate various types of travelers. Each terminal offers a unique experience that is distinctive both in Japan and globally.

Narita Airport Terminal 1

This terminal serves the majority of international airlines and contains two wings: North and South. It hosts major airlines like Japan Airlines (JAL) and All Nippon Airways (ANA), both of which have luxurious lounges and business areas here. Terminal 1 is also home to Nakamise, the largest airport duty-free shop and brand mall in Japan.

In August 2024, passengers arriving at Terminal 1 are welcomed by blooming lotus flowers and Japan’s iconic koi fish.

Narita Airport Terminal 2

Mainly used by international carriers such as Delta Air Lines and Japan Airlines, Terminal 2 is distinguished by its unique dual-level layout for departures and arrivals, making navigation straightforward for passengers. The terminal provides convenient access to the Keisei Skyliner, a high-speed train that connects the airport to the city center (Ueno, Nippori, etc.). Don’t miss the panoramic view of the aircraft on the tarmac from the Japan Food Hall in Terminal 2.

Narita Airport Terminal 3

Dedicated to low-cost carriers, Terminal 3 adopts a more streamlined, no-frills approach. While it’s more basic compared to the other terminals, it still provides essential amenities. Terminal 3 features a simple, minimalist design with a walking track instead of moving walkways, making it easy to navigate even without the usual airport luxuries. 

Facilites at Narita Airport

Narita Airport is well-equipped to meet the needs of its passengers, offering a wide range of essential services to ensure a smooth and comfortable travel experience.

Postal Service

Postal services are available at Terminals 1 and 2, while a postbox is located on the second-floor departures lobby of Terminal 3. Please note that there is no postbox after you pass the security checkpoint, so make sure to drop off your packages and postcards beforehand.

<Read our article about how to return at Narita Airport for more information>

Currency Exchange, ATM, Travel Insurance

Multiple currency exchange counters, ATMs and insurance are available in all terminals.

WiFi

While free WiFi is available throughout the airport, it may occasionally disconnect. For a more secure and stable connection, consider other options such as Japan Pocket WiFi, Japan eSIM, or Japan prepaid SIM card. Several WiFi pickup counters are located at the airport, ensuring you stay connected as soon as you land in Japan.

<Check how to pick up Japan Wireless pocket wifi at airport counter> 

Luggage Service

For your convenience, baggage storage, delivery, and forwarding services are available across all terminals, ensuring that your luggage is well taken care of while you explore one of the most beautiful airports in the world or travel to your accommodation hands-free.

Healthcare and Salon Services

Each terminal is equipped with clinics offering basic healthcare services and emergency assistance. Additionally, salons provide a range of services, from haircuts, manicure to relaxation treatments. Let’s refresh and unwind before or after your journey.

Information Desk

Multilingual staff members are readily available to help with any inquiries you may have to ensure passengers receive prompt assistance. 

Make the Most of Your Time at Narita Airport

Arrived at the airport too early with some spare time? Have a 9-hour layover at Narita Airport? No worries—there are plenty of ways to make the most of your time.

Shopping and Dining

Explore a wide variety of shops offering everything from Japanese souvenirs to luxury goods. Terminal 1’s shopping area is particularly extensive, with Narita North Street providing a peaceful atmosphere and Narita 5th Avenue featuring world leading brand shops. Savor a first taste or bid farewell to Japanese cuisine in the food hall, where you can try local delicacies or relax in one of the airport’s many cafes or restaurants.

Accommodation

If you have access, unwind in one of the many lounges available for business and first-class passengers, or enjoy free access to the Narita Sky Lounge in Terminal 2, equipped with benches, sofas, and outlets for charging. You can also find capsule hotels or nearby accommodations in the Narita area.

Sightseeing

For longer layovers, consider exploring nearby tourist spots. Narita Airport offers “Narita Escapes,” an hourly tour designed for travelers. From sightseeing to experiencing local activities, it’s definitely worth a try.

Get to the city from Narita Airport

Traveling from Narita Airport to Tokyo and other destinations is straightforward, with several convenient options available:

Narita Express (N’EX)

This direct train service connects Narita Airport with major Tokyo stations, including Tokyo Station, Shinjuku, and Shibuya. The journey to Tokyo Station takes about 60 minutes.

Keisei Skyliner

An express train that provides a quick connection to Ueno and Nippori stations in Tokyo, taking approximately 40 minutes to Ueno.

< Skip the lines at the ticket counter by booking your ticket on Japan Bullet Train 1 month to 3 hours in advance. >

Airport Limousine Bus

Offers comfortable and direct service to various locations in Tokyo, including major hotels and stations. The travel time can vary depending on traffic, but it generally takes about 90 minutes.

Airport Taxi

Taxis are available outside the terminals. Though more expensive, this option allows for a more personalized experience. However, travel time can be longer due to traffic, with the ride to central Tokyo typically taking around 1.5 to 2 hours.

< Avoid the hassle of lugging heavy bags from the airport to your hotel or getting lost in a complex train system. Start your Japan holiday or business trip stress-free with an Airport Taxi >

Final Thoughts: Navigating Narita Airport and Making the Most of Your Journey

Narita International Airport provides a well-organized and traveler-friendly experience, with ample facilities and services to ensure a smooth journey. This article has covered the amenities available within the terminals, activities to enjoy during a long layover, and transportation options to the city center. We hope this information enhances your experience and helps you make the most of your time in Japan. Safe travels!